News & Updates

Simplifying Open Enrollment with CORE HCM and UKG Pro

As we gear up for another open enrollment season this fall using UKG Pro Open Enrollment, it’s crucial to ensure that your team feels supported and equipped with the necessary tools to navigate this process smoothly. At CORE HCM, we’re committed to making open enrollment a seamless experience, and we believe that leveraging UKG Pro Open Enrollment configurations can significantly enhance this journey. Here’s how we can support you every step of the way.

Preparing for Open Enrollment: Communication is Key

A successful open enrollment hinges on effective communication, which involves both notifying and educating employees. Here’s how you can prepare:

  • Early Notification: Don’t spring open enrollment on your employees. Provide at least four weeks’ notice. Use this time to craft enrollment messaging that includes essential details such as the start and end dates of enrollment, the benefits available, definitions of key terms, and how to access the benefits platforms.
  • Diverse Communication Channels: People absorb information differently. Utilize a mix of channels—emails, texts, face-to-face consultations, webinars, online videos, and printed materials—to ensure all employees are well-informed.
  • Inclusive Strategy: Ensure your communication plan is inclusive. Address language barriers, ensure frontline workers have access to the information, and provide additional support for employees with disabilities.
  • Recognize Providers: Familiarize employees with benefits providers by including logos, contact information, plan documents, and FAQ pages in your enrollment materials.

Implementing Proven Communication Practices

To effectively distribute information about enrollment campaigns, consider these strategies:

  • Dedicated Point of Contact: Provide a dedicated point of contact for questions. This could be a benefits administrator, a group chat channel, an email address, or scheduled Q&A sessions.
  • Communicate Consequences: Clearly explain the consequences of not enrolling or updating benefits plans, such as dependents dropping off the plan or lapses in coverage.
  • Life Changes: Remind employees to update their benefits in case of life changes like marriage, divorce, or the birth of a child.
  • Visual Aids: Utilize interactive infographics, presentations, videos, and real-life examples to make complex information more accessible and engaging.
  • Leverage Technology: Utilize UKG Pro to manage enrollment efficiently. Automation tools can track employee engagement and send notifications when key events occur, simplifying the process for both employees and administrators.

Ensuring Engagement and Participation

Maintaining engagement throughout the open enrollment period is crucial.

  • Focus on Non-engaged Employees: Monitor who isn’t engaging with the enrollment process. Experiment with different communication methods or subject lines to capture their attention.

Monitoring and Measuring Success

To gauge the success of your open enrollment efforts, follow these steps:

  • Set Goals: Establish goals at the beginning of the enrollment period.
  • Benchmarking Data: Use historical data to set benchmarks and track progress.
  • Relevant Metrics: Select metrics that align with your enrollment goals, such as participation rates, missed enrollments, or employee retention rates.
  • Real-time Tracking: Utilize UKG Pro’s reporting tools to monitor engagement and make necessary adjustments promptly. 
  • Employee Feedback: After the enrollment period, gather feedback through surveys or focus groups to understand employees’ experiences and identify areas for improvement.

CORE HCM: Your Partner in Open Enrollment

At CORE HCM, we understand that the success of open enrollment depends on thorough preparation and effective communication. By leveraging UKG Pro configurations, we can help you streamline the process, ensuring that your team feels supported and confident. With tools like UKG, you can enhance efficiency, increase participation, and improve the overall employee experience.

Let’s make this open enrollment season the best one yet. Explore how CORE HCM and UKG can revolutionize your open enrollment process, driving efficiencies and aligning with your organizational goals.

*Please note that these tips are related to UKG Pro Open Enrollment and does not currently include Benefits Administration.